Your Shopify catalog, answering shoppers on WhatsApp 24/7
AI grounded in your live catalog answers every shopper question on your WhatsApp Business number — stock, pricing, variants, delivery, returns — in real time, in their language. You stop losing the 11pm “do you have this in medium?” customer. It never invents products: every answer comes from your real, synced catalog. Zero agent required.
How it works
From shopper question to accurate reply in seconds
No agent routing, no knowledge-base maintenance, no scripted flows. The assistant reads your live catalog and answers directly. You'll be live before your first coffee is cold — and you never have to “update the bot”.
Shopper sends a message to your WhatsApp Business number
Any question — 'Do you have this in size M?', 'When will my order arrive?', 'What's the price in USD?' — arrives on your connected WhatsApp Business number.
Peakhour pulls live data from your Shopify catalog
The assistant queries your catalog in real time: product details, variant-level stock, current prices, and any active discounts. No caching, no stale data.
AI generates a grounded reply in the shopper's language
The reply is generated from your actual product data — not a general LLM guess. Spanish, French, Dutch, Portuguese: the assistant matches the shopper's language naturally.
Optional: handoff to on-store chat or human agent
Complex queries or purchase-ready shoppers can be handed off to your on-store chat widget or a human agent — with full conversation context carried over.
Full feature set
Everything the WhatsApp assistant includes
No stale data. No wrong prices. No agent time. Every capability is live from the moment you connect your WhatsApp Business number.
Catalog-grounded accuracy
Every answer is pulled from your live Shopify catalog — products, variants, stock levels, prices. No hallucinations, no outdated information, no wrong prices.
Multilingual by default
Replies in the shopper's language: Spanish, French, Dutch, Portuguese, German, and more. Built for the reality that your customers shop in their own language.
24/7 availability
Your catalog never sleeps. Shoppers ask at 2am on a Sunday — they get an instant, accurate answer. No agent shift, no support queue, no wait time.
In-app assistant for merchants
Ask your catalog anything from inside Shopify Admin. What's low on stock? What's trending this week? What needs a price review? Your data, answered instantly.
Live stock & pricing
Catalog sync keeps the assistant grounded in real-time data. Variant-level stock, current prices, sale prices — the assistant always answers from the latest state.
On-store chat widget
Catalog-grounded chat on your storefront for anonymous shoppers. One seamless sign-in nudge converts them into known customers before WhatsApp handoff.
Conversation history
Full conversation history in Shopify Admin. See what shoppers asked, what the assistant answered, and which conversations converted to an order.
Zero markup on WhatsApp charges
WhatsApp messaging fees go directly from your Meta account to Meta. Peakhour takes zero cut — ever. No hidden margin on your message costs.
The difference
"No stale data. No wrong prices. No agent time."
Most WhatsApp chatbots are scripted flows built on a static knowledge base that someone has to maintain. When you change a price or a product goes out of stock, the bot still gives the old answer.
Peakhour's assistant is grounded in your live Shopify catalog. Every answer is generated from what your store actually shows right now — variant-level stock, current prices, active discounts. It can't give a wrong price because it doesn't have a stored price to be wrong about.
Get started
Your WhatsApp number. Your catalog. 24/7.
Apply as a launch partner and get early access to the WhatsApp assistant before public launch — with founding-partner pricing locked in forever.